Frequently Asked Questions

If you have never purchased from McHutchison before, simply click on the following link: Create an Online Account. Follow the prompts and fill out the requested information. A customer service representative will contact you the next business day to set you up.

If you have purchased from McHutchison in the past but not via our website, simply click on the following link: Create an Online Account. Follow the prompts and fill out the requested information. A customer service representative will contact you with login information. 

An acknowledgment will be sent to you via e-mail as soon as you have submitted your order. The acknowledgment only indicates that an order for these items has been placed with the grower for the ship date requested. A confirmation indicating what items are available will typically be sent to you within 24-48 hours.

With fluctuating fuel prices, transportation costs, and tariffs, freight is becoming an increasingly important component of the total price of an order. The exact freight charge depends on several factors, including the shipment method (freight carrier), speed of delivery, distance traveled, and the dimensions and weight of the packages. Tariffs and regulatory changes may also impact final freight costs. To receive a freight quote, please contact your sales rep or McHutchison customer service at (800) 943-2230.

McHutchison accepts payment via check or electronic transfer but does not take any credit cards. Invoices are typically billed with 30 day terms.

Please contact your sales representative or the McHutchison office at (800) 943-2230. If you would like to talk to a sales representative but don't know who your sales rep is, then please visit our Sales Team Page to find contact information for a helpful sales representative in your state or province.